$3.00 per square foot
For additional quantities and sizes please contact us for a fast quote:
877-965-2121 or Support@VisionAdsolutions.com
Frequently Asked Questions about Design Services What kind of specific design services do you offer? Our design services team can provide all manner of design services, from simple modifications to complete business identities. We can supply you with the following: -File formatting and print prepping – Creative consultation – Changing the text, colors, or layout of your design or your existing design files – Turning your rough concepts into print-ready files -Full graphic design services that include everything from logo design to multi-page booklets
When will I receive my design quote? We will contact you with your design quote within 1 business day of your initial contact with our Design Services.
How do I contact your design team? You may contact us by phone at 1-877-965-2121 or email us at Support@VisionAdsolutions.com with any of your design questions.
What do you require from me before you can start my design project? Our design services team requires as much information as possible to create your design. Visual information is key to a successful design and all logos or pictures must be sent prior to us starting a design project. All pictures, logos, and design elements that you expect to use in your design must be in hi-resolution 300 dpi (dots per inch) format. Any low resolution documents supplied by you are printed at your own risk. In addition, all text associated with your design must be provided in a non-image, digital format (email text, Word document, or similar text format).
Do you provide a rush design service? Yes, we offer expedited designs for customers who need their designs as quickly as possible. The charge for our expedited service will be an additional cost that is calculated based upon your expected time of delivery. Designs with “rush pricing” will need to be approved by both you and our graphic design service team before the order is placed. All necessary materials need to be provided at the time of order.
What is the expected turnaround for my design? Once the estimate is complete and all materials are provided (i.e. text document, pictures, and logos) we can begin the design process. An initial proof will take 1-3 business days depending on the complexity of your design. It should be noted that the timely delivery of your design project is reliant on your quick response to proofs.
When is the cut-off time for my design? Artwork that is received after 12:00pm (PST) will have a design turnaround time that begins the next business day.
How many revisions am I allowed? What is your revision policy? For a complete design that we start from scratch, we provide (2) free revisions after initial proof per side. Further revisions will be charged at a standard rate of 15.00 per revision. Your revisions must be provided in writing and must include all details of changes from the original design specifications to the current version. Please note: text changes count as revisions.
How do I proof and approve my revisions? You will be notified when your proof is ready via email and provided with a PDF of your proof. Responses to your proof must be sent via email. You are responsible for reviewing all proofs and approving all changes. Once the proof has been approved, we are not responsible for spelling, phone number errors, or other perceived errors. We cannot continue with the design project until the proof is returned and approved. We are not responsible for any design or production errors if:
-Proofs have been approved by the client -We are given the client’s written approval -Requests for changes are communicated verbally
Can I cancel my design order? Yes, but there will a cancellation fee. If you cancel your order, you will be billed for incurred costs at the time of cancellation ($45 per hour). Canceling your order before the design process has begun will incur a 15% fee that will be charged to you. If your order is cancelled after initial design work has been completed and the first proof has been sent, a 75% charge will be incurred. If the order is cancelled after the second proof is provided, no refund will be available.
We want to partner with your company and be your source for high impact printing products. We are committed to the highest standards for customer satisfaction and quality. Part of that standard includes consistent, fast turn-around on your order. We have set-up a ordering process to ensure only the best for our customers.
Please see chart below: 
Step 1-place your order
Step 2-we will review your proof and let you know if there are any problems with your design
Step 3-proof approval
Step 4-production
Step 5-your product ships or is ready for will call pick up
Production times start after proof is approved. Final proof approval time for orders place that business day is 12:00pm PST. All orders submitted after 12:00pm count for the following business day. Production time varies depending on which product is ordered. Most orders have a production time of 4-6 business days.
